Absolutely! For all our customers in the United States and Canada, enjoy free shipping on orders over $199.

We ship Monday through Friday, excluding holidays. Most orders are shipped within 1-2 days, but we aim to ship orders within 1 business day.

At this moment, we ship to customers in the United States and Canada but keep an eye on our socials for more countries coming in 2025.

For all information regarding delivery and returns, please visit our Delivery & Returns page.

Contact Skinletics

Have more questions or need to get in touch? Visit our Contact page for all the ways you can reach out to us.

For all devices, we offer a 1-year limited warranty from the date of your original purchase. If your device does not work properly due to a manufacturer's defect, we will replace the wand free of charge within that 1-year timeframe.
Warranty replacements are processed after returned items are received, when applicable.  For more information about how to initiate a return, please see our return policy.

This warranty does not cover devices damaged by:

• Accident, misuse, abuse, or alteration.
• Theft or loss.
• Use with unauthorized accessories or use other than as instructed.
• Connecting to incorrect current and voltage.
• Service or repair by unauthorized persons.
  
  This warranty extends only to the original retail purchase, original retail purchase date, with original proof of purchase (such as retail store receipt or Skinletics order number) and only when purchased from an authorized retailer or reseller. Warranty replacements are processed after returned defective items are received, when applicable.
  
  Skinletics will not be responsible for any incidental, special or consequential damages resulting from the use of this device. All implied warranties, including but not limited to implied warranties of fitness and merchantability are limited in duration to one year from date of original purchase.

Yes, you can combine different light therapy treatments to treat various concerns. However, it's best to space them out throughout the week.

Yes, you can use our devices with your skin care and body care products. Our devices are designed to be used on clean skin so always make sure to cleanse your skin before using our LED devices.

It's not necessary to avoid the sun after your light therapy session, but applying sunscreen is recommended to protect your skin when exposed to sun.

Results can vary per device, per user and per needed treatment.On average users start to see skin improvements within 2-4 weeks after the first treatment. For the muscle recovery light therapy treatment, users will likely already feel the first improvement after the first use.

LED light therapy is generally safe with minimal risks. When in doubt seek medical advice prior to starting LED therapy.

People with certain conditions like photosensitivity or those taking medications that increase light sensitivity should consult with a healthcare provider before use. Pregnant women should also seek medical advice prior to starting LED therapy.

Yes, our light therapy devices are FDA cleared, ensuring they meet safety and efficacy standards for light therapy.

Thank you so much for your interest in partnering with Skinletics. For any wholesale inquire please reach out to hello@skinletics.com

Yes, we work with different student athletes across the USA and they have u unique promocodes that can be used for any student. By using their code you also support them as a Skinletics Brand Ambassador. Find the list of ambassadors here.